VIDEOS


Future-Proof Your CX Foundation
Uncover the secrets of CX transformation with Concentrix & Forrester in this webinar on how to future-proof your CX foundation.

Generative AI’s Impact on the Voice of the Customer
Generative AI is changing the landscape for Voice of the Customer. Watch this webinar and learn how it will drive customer engagement in the future.

Quiq Webinar: ChatGPT, Generative AI, and CX—Myth vs. Reality
Join Concentrix and Quiq as they decode the challenges and opportunities of Generative AI and embrace the art of the possible.

Born Digital: Voice of the Customer Strategy
Discover the secrets of a winning voice of the customer strategy in this engaging video from Adobe and Concentrix.

Unlocking the Secrets to Overcoming Data Science Problems
Discover the top strategies to overcome your biggest data science problems and unlock new insights. Don’t miss out on these game-changing tips!

Cloud Contact Center Migration
Do you understand what moving to the cloud means for your business and the best way to implement it? Watch our webinar to learn more.

How to Overcome Contact Center Challenges
Join us as we discuss how our AnyPaaS solution can transform your CX and help you overcome business challenges.

Leverage AI for CX Strategy
The future of customer service is here. Watch this webcast and learn how to envision an integrated CX strategy powered by AI technologies.

Born Digital: Customer Journey Orchestration
Leaders from Adobe and Concentrix discuss what journey orchestration is in the healthcare space and why it’s important.