Case Studies Archives - Concentrix https://www.concentrix.com/category/insights/case-studies/ Reimagining Everything CX Tue, 19 Sep 2023 21:59:16 +0000 en-US hourly 1 https://wordpress.org/?v=6.3 https://www.concentrix.com/wp-content/uploads/2017/08/favicon.png Case Studies Archives - Concentrix https://www.concentrix.com/category/insights/case-studies/ 32 32 Supporting the Crypto Surge with Strategic Brand Partnership https://www.concentrix.com/insights/case-studies/supporting-the-crypto-surge-with-strategic-brand-partnership/ https://www.concentrix.com/insights/case-studies/supporting-the-crypto-surge-with-strategic-brand-partnership/#respond Fri, 15 Sep 2023 14:15:58 +0000 https://www.concentrix.com/?p=33277 https://www.concentrix.com/insights/case-studies/supporting-the-crypto-surge-with-strategic-brand-partnership/feed/ 0 Designing and Building a Complete Salesforce Contact Center https://www.concentrix.com/insights/case-studies/designing-and-building-a-complete-salesforce-contact-center/ https://www.concentrix.com/insights/case-studies/designing-and-building-a-complete-salesforce-contact-center/#respond Wed, 13 Sep 2023 15:55:59 +0000 https://www.concentrix.com/?p=33238 https://www.concentrix.com/insights/case-studies/designing-and-building-a-complete-salesforce-contact-center/feed/ 0 Achieving PCI Compliance with Cloud Transformation https://www.concentrix.com/insights/case-studies/achieving-pci-compliance-with-cloud-transformation/ https://www.concentrix.com/insights/case-studies/achieving-pci-compliance-with-cloud-transformation/#respond Fri, 08 Sep 2023 15:11:12 +0000 https://www.concentrix.com/?p=33157 https://www.concentrix.com/insights/case-studies/achieving-pci-compliance-with-cloud-transformation/feed/ 0 Achieving Sales Transformation for a Lasting Impact https://www.concentrix.com/insights/case-studies/sales-transformation/ https://www.concentrix.com/insights/case-studies/sales-transformation/#respond Wed, 06 Sep 2023 19:29:27 +0000 https://www.concentrix.com/?p=33122 https://www.concentrix.com/insights/case-studies/sales-transformation/feed/ 0 Healthcare Experience Innovation with Generative AI https://www.concentrix.com/insights/case-studies/healthcare-experience-innovation-with-generative-ai/ https://www.concentrix.com/insights/case-studies/healthcare-experience-innovation-with-generative-ai/#respond Tue, 29 Aug 2023 15:23:01 +0000 https://www.concentrix.com/?p=33068 https://www.concentrix.com/insights/case-studies/healthcare-experience-innovation-with-generative-ai/feed/ 0 Better Answers Faster with Generative AI Help Desk https://www.concentrix.com/insights/case-studies/better-answers-faster-with-generative-ai-customer-support/ Thu, 20 Jul 2023 20:20:06 +0000 https://www.concentrix.com/?p=31716 Bot Automation Enhances Email Communication Services  https://www.concentrix.com/insights/case-studies/bot-automation-enhances-email-communication-services/ Tue, 27 Jun 2023 15:28:27 +0000 https://www.concentrix.com/?p=31173 Enhanced IVR Customer Service Helps Drive Self-Service for Utility Provider https://www.concentrix.com/insights/case-studies/enhanced-ivr-customer-service-helps-drive-self-service/ Tue, 06 Jun 2023 16:05:42 +0000 https://www.concentrix.com/?p=30971 Modernizing the Voice of IVR Banking https://www.concentrix.com/insights/case-studies/modernizing-the-voice-of-ivr-banking/ Tue, 30 May 2023 13:51:03 +0000 https://www.concentrix.com/?p=30831 Going above and beyond Exceptional CX https://www.concentrix.com/insights/case-studies/going-above-and-beyond-exceptional-cx/ Fri, 19 May 2023 16:36:26 +0000 https://www.concentrix.com/?p=30780