Contact Center Technology Archives - Concentrix https://www.concentrix.com/category/topics/contact-center-technology/ Reimagining Everything CX Wed, 13 Sep 2023 16:00:49 +0000 en-US hourly 1 https://wordpress.org/?v=6.3 https://www.concentrix.com/wp-content/uploads/2017/08/favicon.png Contact Center Technology Archives - Concentrix https://www.concentrix.com/category/topics/contact-center-technology/ 32 32 Designing and Building a Complete Salesforce Contact Center https://www.concentrix.com/insights/case-studies/designing-and-building-a-complete-salesforce-contact-center/ https://www.concentrix.com/insights/case-studies/designing-and-building-a-complete-salesforce-contact-center/#respond Wed, 13 Sep 2023 15:55:59 +0000 https://www.concentrix.com/?p=33238 https://www.concentrix.com/insights/case-studies/designing-and-building-a-complete-salesforce-contact-center/feed/ 0 Future-Proof Your CX Foundation https://www.concentrix.com/insights/webinars/future-proof-cx-foundation/ Fri, 01 Sep 2023 19:14:43 +0000 https://www.concentrix.com/?p=33103 4 Benefits of AI for Better CX https://www.concentrix.com/insights/thought-leadership/4-benefits-of-conversational-ai-for-better-cx/ https://www.concentrix.com/insights/thought-leadership/4-benefits-of-conversational-ai-for-better-cx/#respond Thu, 20 Jul 2023 22:16:58 +0000 https://cnxc.wpengine.com/?p=18653 https://www.concentrix.com/insights/thought-leadership/4-benefits-of-conversational-ai-for-better-cx/feed/ 0