Intelligent Automation

Accelerate past legacy systems and processes

Intelligent Automation

The future at your doorstep.

By bringing together proven solutions, frameworks, and essential processes to design, build, and run a successful intelligent automation program, we help clients tap into a future of robotic process automation, Generative AI, and virtual agents. Catalyst works with companies to evaluate their current intelligent automation solutions, create an ROI-driven intelligent automation strategy, and optimize their current bot performance and operations.

Client Results



Bot operationalization, test automation, and AIOps—next-generation solutions need a head start. We lay the groundwork for the future of operations.


New infrastructure, products, and services demand that enterprises deliver a new standard of agility and customer experience. We help you develop digital strategies for intelligent automation to deliver in the moment.


Keep up with the pace of customer expectations through bots built with advanced artificial intelligence that can be enhanced through Generative AI like ChatGPT and machine learning that accelerate business outcomes.


Mature your customer experience with virtual agents and visualize cross-channel customer interactions in a real-time user interface.


We guide you towards a connected enterprise through virtual agents, artificial intelligence, natural language processing, and enterprise software systems.


Our unified operations management platform, BotScope, enables the easy operationalization of bots across the enterprise through a bot monitoring system that improves bot performance.

Featured Insights

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Better Together: Concentrix and Webhelp are now one company — global CX leader, with an expanded breadth of digital capabilities, high-value services, and generative AI solutions.
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