Consumer-Centric Healthcare: Reimagining Care Delivery for the Connected Consumer
![Consumer-centric healthcare](https://www.concentrix.com/wp-content/uploads/2022/03/Consumer-Centric-Healthcare-Reimagining-Care-Delivery-for-the-Connected-Consumer.jpg)
Consumer choice continues to reshape healthcare with lasting impacts for the traditional model. Retailers, private equity, and non-traditional disruptors—these new economy companies excel at a consumer-centric, digitally mature, and highly agile care model that threatens to upend healthcare as we know it. Many incumbent providers are now playing catch-up as they seek to reimagine care delivery and meet the challenges of today’s “connected consumer.”
Watch our 45-minute virtual event on consumer-centric healthcare to discover emerging healthcare trends from thought leaders at Adobe, Microsoft, and Concentrix Catalyst, including:
- How to compete in the new healthcare economy to meet rapidly shifting consumer needs.
- Why customer insights have become a main driver of digital engagement.
- What the new healthcare customer looks like and the CX that wins their share of wallet.
SPEAKERS
![Kathleen McGrow](https://www.concentrix.com/wp-content/uploads/2022/03/Kathleen_McGrow.png)
Chief Nursing Information Office, Microsoft
![Tom Swanson](https://www.concentrix.com/wp-content/uploads/2022/03/Tom-Swanson-modified.png)
Healthcare Strategic Marketing, Adobe
![John Conmy](https://www.concentrix.com/wp-content/uploads/2022/11/john-conmy-blue-1.png)
Managing Director, Healthcare Experience and Innovation, Concentrix Catalyst
![Julie Wotruba](https://www.concentrix.com/wp-content/uploads/2022/03/Julie-Wotruba-1.png)
Senior Director, Strategy Consulting Insights, Concentrix Catalyst