The rising demand for personalized experiences brings with it the need to deliver new levels of flexibility. For users of voice of the customer software, the ability to customize reports and dashboards is a must. With Dashboard Builder—powered by ConcentrixCX—employ fast and fluid dashboards to transform your own view of customer experience.
In this video, get to know our dashboard building tool and how it empowers you to fully dive into the customer journey. Real-time insights paired with a drag-and-drop functionality makes it effortless for you to build and manage customized views. By putting the power of creation in your hands, you can easily stay current on your most up-to-date metrics.
Learn how you can create your own view of CX with our Dashboard Builder capability.