Human knowledge is doubling every 12 hours. But in the business world, companies are drowning in data and starving for operational insights. The rapid growth of business data raises significant challenges—and opportunities—for CX executives.
In this webinar, Reagan Miller, Global Vice President, Insights and Consulting at Concentrix, moderates a panel discussion with industry experts to address the five key CX intelligence and action areas for executives to concentrate on in 2023. By focusing on CX strategy, voice of the customer, digital, data analytics, and operational alignment, you can make tangible improvements in strategic decisions, business operations, and efficiency.
Learn what you need to do in 2023 to design, build, and run CX for the future.