FACT SHEETS
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Analytics On Demand
Transform data and insights into impactful business outcomes with Analytics On Demand.
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ConcentrixCX Dashboard Builder
Empower CX optimization with our dashboard builder by creating custom dashboards for real-time tracking of customer insights and feedback from ConcentrixCX.
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ConcentrixCX Survey Builder
Building surveys just got easier. Get the all-in-one benefit of intuitive DIY customization + best practices + programming expertise from a team of CX experts.
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API Integration with ConcentrixCX Customer Feedback Software
Enable plug-and-play API integration for your voice of the customer program to orchestrate better experiences.
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Build vs. Buy: Should You Hire a Partner to Improve Sales Performance?
Learn more about how our adoption metric best practices can improve your business’s build vs buy customer success strategy.
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Asynchronous Messaging Secure Payments
Discover how to further enhance customer experience by enabling secure payments over messaging.
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CX Accelerate
Learn how, Concentrix CX Accelerate, a rapid consulting engagement that investigates targeted CX strategies, can deliver actionable insights.
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VOC Essentials for Messaging
VOC Essentials for Messaging empowers companies to instantly trigger feedback mechanisms after conversations in popular messaging apps.
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ConcentrixCX VOC Essentials for Amazon Connect
Learn the key features of VOC Essentials for Amazon Connect, and how it enables the immediate capture of post-conversation feedback with Amazon Polly.