FACT SHEETS
Analytics On Demand
Transform data and insights into impactful business outcomes with Analytics On Demand.
ConcentrixCX Dashboard Builder
Empower CX optimization with our dashboard builder by creating custom dashboards for real-time tracking of customer insights and feedback from ConcentrixCX.
ConcentrixCX Survey Builder
Building surveys just got easier. Get the all-in-one benefit of intuitive DIY customization + best practices + programming expertise from a team of CX experts.
API Integration with ConcentrixCX Customer Feedback Software
Enable plug-and-play API integration for your voice of the customer program to orchestrate better experiences.
Build vs. Buy: Should You Hire a Partner to Improve Sales Performance?
Learn more about how our adoption metric best practices can improve your business’s build vs buy customer success strategy.
Asynchronous Messaging Secure Payments
Discover how to further enhance customer experience by enabling secure payments over messaging.
CX Accelerate
Learn how, Concentrix CX Accelerate, a rapid consulting engagement that investigates targeted CX strategies, can deliver actionable insights.
VOC Essentials for Messaging
VOC Essentials for Messaging empowers companies to instantly trigger feedback mechanisms after conversations in popular messaging apps.
ConcentrixCX VOC Essentials for Amazon Connect
Learn the key features of VOC Essentials for Amazon Connect, and how it enables the immediate capture of post-conversation feedback with Amazon Polly.