RESOURCES
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![sales model](https://www.concentrix.com/wp-content/uploads/2023/08/082023-eBook-Optimize-Your-Sales-Model-Featured-Image-v2.jpg)
Optimize Your Sales Model and Strategy for Sustainable Growth
Empower your sales teams and drive better outcomes with best practices for building a solid B2B sales foundation.
![](https://www.concentrix.com/wp-content/uploads/2023/08/The-Future-of-Customer-Loyalty-Programs-preview.jpg)
The Future of Customer Loyalty Programs
Discover what’s in store for the future of loyalty programs with our latest whitepaper.
![Benefits of Conversational AI](https://www.concentrix.com/wp-content/uploads/2022/09/Benefits-of-AI-for-Better-CX-preview.jpg)
4 Benefits of AI for Better CX
Discover the benefits of using conversational and generative AI in the contact center to create better CX.
![most loved brands brand love](https://www.concentrix.com/wp-content/uploads/2023/07/Brand-Love-Research-Report-Preview.jpg)
Brand Love Research Report
Discover how to keep the brand love alive with insights from our latest consumer research.
![Customer Pain Points](https://www.concentrix.com/wp-content/uploads/2023/03/eBook_PainPointPrioritization_PreviewImage.png)
Pain Point Prioritization: Turning Financial Services Data into Decision-Making
Decode your financial services VOC program by identifying and prioritizing what customer pain points are most important to your business.
![Trust and safety](https://www.concentrix.com/wp-content/uploads/2023/02/Preview-Image-Optimizing-Wellness-in-the-Trust-and-Safety-Industry-eBook-1000x526-1.jpg)
Optimizing Wellness in the Trust & Safety Industry
Gain insight into the lived experience of trust and safety experts and the impact of wellness interventions.
![Automotive Customer Experience](https://www.concentrix.com/wp-content/uploads/2023/01/Automotive-CX-Executive-Report-2023-Preview.jpg)
2023 Automotive CX Executive Report
Find out where the rubber meets the road in improving automotive CX with key findings from our automotive study conducted in partnership with Salesforce.
![Design Build Run: The Future of CX End-to-end customer experience](https://www.concentrix.com/wp-content/uploads/2023/01/design-build-run-tl-featured.jpg)
Design. Build. Run.
Empower your sales teams and drive better outcomes with best practices for building a solid B2B sales foundation.
![Current mobile banking](https://www.concentrix.com/wp-content/uploads/2022/12/Preview-Image-Improving-Mobile-1000x526-1.jpg)
How to Improve Mobile Banking Customer Experiences
Put your customer at the center of your mobile strategy to earn loyal customers who deliver increased lifetime value.