VIDEOS
VOC for Amazon Connect Demo
Check out this quick demo that shows the benefits and convenience of using Concentrix VOC for Amazon Connect.
Consumer-Centric Healthcare: Reimagining Care Delivery for the Connected Consumer
Join our expert panel of thought leaders from Adobe, Microsoft, and Concentrix Catalyst for a virtual event on consumer-centric healthcare.
Personalizing Client Experience with a Tight Budget
From this webinar, get an insider look at the blueprint executed by Fifth Third Bank to create differentiated client experiences and transform their CX strategy.
Patient CX
See how conversational experiences can help you reimagine healthcare CX and provide a faster, more personalized Patient CX service.
![[vc_row height="auto"][vc_column][vc_video link="https://vimeo.com/680517813"][us_separator size="custom" height="32px" show_line="1"][vc_column_text]Conversational experiences provide healthcare members with easy and personalized CX. See it in action now.[/vc_column_text][us_separator size="custom" height="32px" show_line="1"][us_sharing providers="facebook,twitter,linkedin" type="solid" gplus=""][/vc_column][/vc_row]](https://www.concentrix.com/wp-content/uploads/2022/03/thumb-patient-member-video-cx.jpg.webp)
Member CX
Learn now Concentrix Member CX creates conversational experiences that provide healthcare members with an easy, personalized CX. See it in action now.
The State of VOC Management: Moving from Good to Great
From this webinar, learn trends gathered from our recent survey of over 100 VOC leaders. Get actionable ideas on where to improve your CX strategy this year!
Re-imagining Digital Experiences with Messaging & VOC
From this webinar, learn practical ideas to increase digital engagement and strengthen brand loyalty. Plus, watch a live demo to see how Messaging integrates with VOC to create measurable, conversational experiences.
Creating Empathy and Eliminating Frustration on the Path from Automation to Live Engagement
Watch On-Demand: Learn the best practices of moving consumers from an automated solution to live engagement.
Understanding the Rising Threat of Online Disinformation
Learn how the threat of online dis/misinformation starts with a risk to online safety, but can quickly escalate to social activism.