VIDEOS
Loyalty Leaders: The Consumer Goods Industry
In this video we examine the consumer goods industry and how brands can improve their direct-to-consumer reach.
Stop Wasting Money on your Voice of the Customer Program
Listen to industry experts exploring ways to both capture better VoC data and deliver a stronger ROI. Understand why improvements in your VoC scores may not translate to better business results, and gain insights on how you can measure less and act more.
Loyalty Leaders: Travel, Hospitality, and Leisure
In episode two, we look at how the travel, hospitality, and leisure industry are implementing loyalty solutions to make travel easier.
Born Digital: Inclusive CX
Join Concentrix Catalyst, Adobe, She+ Geeks Out, Perkins Access, and Katie Martell for an inclusive CX discussion that’s fair and equitable.
Sustainability: Growing Expectations for CX Industry Leaders
Watch this PACE Insights videocast and learn how to bring the value of sustainability across your company—and to your customers.
Loyalty Leaders: State of Retail
We dive into the state of retail loyalty today and what the world’s most customer-obsessed brands are doing to remain relevant.
ConcentrixCX Text Analytics Live Demo
Learn about ConcentrixCX text analytics as we showcase our current visualizations and capabilities to gain actionable insights and improve VOC!
Born Digital: Patient Loyalty in Healthcare
Join Concentrix Catalyst’s loyalty team, along with Adobe and Katie Martell, as they outline a vision for patient loyalty in healthcare.
Born Digital: Brand Loyalty for the People
Join Catalyst, Katie Martell, and Adobe for a live, interactive broadcast, as they discuss brand loyalty strategies for the people.